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Frequently Asked Questions

Siram since 1976

Frequently Asked Questions

Everything first-time visitors, pasalubong hunters and office admins ask us most. Tap a question to learn more.

The “Siram” & Spice

How spicy is the Graceland Bicol Express?

Our Bicol Express follows the “Heritage Standard,” delivering the rich, creamy flavor of coconut milk with a mild chili kick.

What is in Graceland’s Pinangat?

Graceland’s Pinangat is made with gabi (taro) leaves filled with grated young coconut, ground shrimp, pork, and spices, gently cooked in creamy coconut milk.

What are the “must-eat” dishes for first-time visitors to Naga City?

You haven’t fully experienced Naga City without trying our Bicol Special (Porkchop + Pinangat) and Lechon Bicol Express. For dessert, our Halo-Halo Supreme is a local favorite to cool down and end your meal.

Does Graceland serve Bicolano-style Pinangat and Laing?

Yes. Graceland serves classic Bicolano dishes such as Pinangat and Laing, prepared with the rich coconut-based flavors associated with Bicolano cuisine. Both are also available as heat-ready specialties, so you can enjoy these comforting local favorites at home.

Travel & Logistics

Which Graceland branch is closest to the Naga Cathedral or Plaza Quince Martires?

Our Baker’s Plaza P. Burgos and Graceland Elias Angeles branches are just a 3–5 minute walk or short drive from these popular Naga City landmarks.

Is there parking available for tourist vans and large groups?

Yes. Our Magsaysay Avenue branch has a dedicated parking area suitable for tourist vans and larger family vehicles.

Are Graceland branches air-conditioned?

Yes. All our branches are fully air-conditioned for a cool and comfortable dining experience.

Bicol Pasalubong & Baker’s Plaza

Can I bring Baker’s Plaza Ensaymada on a flight to Manila?

Yes. Our Ensaymada Espesyal is a favorite among travelers looking to bring a taste of Bicol home. It’s conveniently packaged for taking along on your trip.

What are popular pasalubong choices from Naga City?

Consider bringing home Baker’s Plaza favorites such as Happy Choco, Happy Yema, Butter or Garlic Biscocho, Star Peanut Cookies in a Jar, and Butter Egg Cookies to share with family and friends.

Do you offer frozen Bicolano delicacies?

Yes. We offer frozen, heat-ready Bicolano delicacies, including Bicol Express, Pinangat, and Laing, so you can enjoy these flavorful dishes at home or bring them along as pasalubong.

How should I keep the frozen Bicol Express and Pinangat when taking them home?

Our frozen, heat-ready Bicol Express and Pinangat are available for travelers who want to bring a taste of Bicol home. Keep them in an insulated cooler or container designed to maintain frozen temperatures throughout your journey.

Corporate & Bulk Orders

Do you offer bulk orders for BPO offices in Naga City or Legazpi?

Yes. Graceland is an “Admin’s Choice” for office feasts, offering group meals and single-serve options for 10 to 50+ people. With a varied menu to choose from, planning food for meetings, team gatherings, and office celebrations is made easier and more convenient.

Do you provide BIR-compliant receipts or invoices for corporate liquidation?

Yes. A thermal-printed receipt or sales invoice is provided for every delivery and in-store purchase. For corporate documentation and liquidation requirements, an Official Manual Sales Invoice is also available upon request.

Payment Options

What are your payment options?

Choose from a variety of convenient payment options, including Cash, Debit and Credit Cards, GCash, Maya, and QR Ph.

Still have a question? Message us on Facebook or call your nearest branch.